Returns & Exchanges
At Cupids, we want you to glow with confidence, which is why we offer a 30-day window to return any beauty products that don't meet your expectations. Items must be in their original packaging and lightly used or unopened to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in the original box and include the printed return authorization slip to ensure faster processing.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing